Technical Support
Master the art of Technical Support and become an invaluable asset to any organization. Learn to diagnose and resolve a wide range of hardware, software, and network issues, ensuring smooth operations for users.
- Troubleshooting: Develop systematic approaches to identify and fix technical problems.
- Customer Service: Enhance your communication skills to provide empathetic and effective support.
- System Administration: Gain fundamental knowledge of operating systems and common applications.
Empower users and maintain technological efficiency with expert technical support skills.
Course Highlights:
- Introduction to IT Support and Help Desk Operations
- Operating System Fundamentals (Windows, macOS, Linux basics)
- Hardware Troubleshooting and Maintenance
- Software Installation, Configuration, and Troubleshooting
- Networking Basics (TCP/IP, Wi-Fi, Routers)
- Cybersecurity Awareness and Best Practices
- Remote Support Tools and Techniques
- Documentation and Ticketing Systems
- Communication and Interpersonal Skills for Support
- Problem Solving and Critical Thinking
Pushpendra Technology Pvt Ltd.
Innovate With Us
Launch Your Career
Cutting Edge Technology
Earnternship
Pushpendra Technology Pvt Ltd.
Innovate With Us
Launch Your Career
Cutting Edge Technology
Expert Mentorship
Ready to Launch Your Tech Career? Starts Here.
Don't miss this opportunity to accelerate your learning and contribute to exciting projects.